USA - Shipping & Returns
RETURNS
In the event that you are not satisfied with your purchase, please email us at info@liliesboho.com within 7 days of receiving your items.
Most of the return process will be handled by our team to ensure a smooth experience for you.
If you need to return an item, please follow the steps below:
Contact Us:
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- Please email our customer service team at info@liliesboho.com to request a return. Include your order number and the items you wish to return.
- We will respond with detailed return instructions.
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Return Shipping Fee:
- Please note that the return shipping fee is the responsibility of the customer. We will provide estimated shipping costs and a return label from our preferred couriers (UPS, USPS, FedEx) in the return instructions.
Important Information
- Condition of Items: Ensure all returned items are in their original condition and packaging.
- Return Window: Returns must be initiated within 30 days of receiving your order.
- Processing Time: Refunds will be processed within 7-10 business days after we receive and inspect the returned items.
For any questions or assistance, please contact our customer service team at info@liliesboho.com.